Category Archives: Customer Service Tips
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Your website needs brevity
Leave a commentDecember 10, 2012 by Jamie Mortimer
If you’re running an e-commerce website, you’ve probably been told at some point that you need to give your visitors as much detail about your product as possible for them to be able to make a decision to buy you product. While this is true, you need to make sure your product descriptions are easy to read.
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Why you should welcome complaints
1November 23, 2012 by Jamie Mortimer
It’s no secret that there are some companies out there that refuse to adopt any form of social media & …
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You don’t get to decide if you have good customer service
Leave a commentNovember 20, 2012 by Jamie Mortimer
Earning trust is one of the most important factors when trying to get new customers to make that first purchase. As a small business you inherently bring a number of unknowns & in the minds of many some dangers come with those unknowns.
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Customer Service Tips: The Art of Thank You
Leave a commentNovember 5, 2012 by Jamie Mortimer
Customer Service is a big passion of mine, ridiculous I know, but I’m passionate about delighting the people who choose …
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Our grandparents are more suited to being successful in social media
Leave a commentOctober 15, 2012 by Jamie Mortimer
In the 1920′s people lived in small communities, everyone knew each others families & what was going on in your …
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Make customer service priority
Leave a commentOctober 4, 2012 by JamieM
We’re big advocates of having fantastic customer service & trully believe it’s the key to better sales. The problem most …
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